How does your QA process compare to industry leaders? We interviewed 36 insurance carriers from across the country to learn more about the current state of insurance QA. The result is a 14-page whitepaper with in-depth insights into the how insurers of different sizes...
Is your quality assurance software a daily grind? As insurance carriers adopt touchless claims and artificial intelligence to increase claims efficiency and improve customer satisfaction, it can be difficult for quality assurance teams to keep pace while relying on...
Creating the proprietary wind speed algorithm used in Dexter weather claims verification This technical whitepaper from the Athenium Analytics meteorology team discusses the challenges with tracking wind speeds at a granular level and proposes a brand new model...
25 questions to evaluate your current quality assurance process Athenium Analytics has been helping insurance carriers improve their quality assurance processes for almost two decades with teamthink QA software. During that time, we’ve learned that most insurers,...
Discover why wildfires are a growing risk for insurers ahead Wildfires have caused tens of billions of dollars in economic losses across the United States over the past ten years. More importantly, the California fires sustained in 2017 and 2018 were the most deadly,...
